You are not fully satisfied?

Send us what's wrong

Within 14 days of your delivery simply return your item in its original packaging. We will refund you upon receipt of the item (an email notification will be sent) within 10 days. You will then be free to order the item that suits you, in a different size or color, for example.

Print the return formDownload, print and complete the PDF made available to you by clicking on this link:

Return form
Prepare the packagePut the item back in its original packaging and place it in a package. Please attach the completed return form and the invoice.
Ship the packageDeposit your parcel in the nearest post office and send it to the following address (return costs are at your expense):

9 Place René Goblet
80000 Amiens
You are refunded!On receipt of your package by our services, you are refunded within 10 working days (time generally found). The refund will be made on the same method of payment used during the order.